Vision Smart Digital City turns municipalities into connected, efficient communities by unifying citizen services, internal operations, and smart urban infrastructure on one platform. From a single digital gateway for residents to back-office collaboration and IoT/GIS integration, the platform delivers faster processes, transparency, and full EU-grade compliance (GDPR, eIDAS, Public Procurement)—with no custom coding required.

Unified Citizen Access

One digital gateway to all public services: web, mobile, or info-kiosk. Third-party login (ROeID, e-signature), automatic ID verification, clear service descriptions (required documents, estimated timelines), and real-time tracking of submitted requests.

Omnichannel & Fully Digital Journey

• End-to-end digital submission, processing, and response—no paperwork.
• Anytime, anywhere access; full traceability and organization.
• Lower costs for citizens and city halls through digitalization.

Citizen Account

• User profile, personal documents (with expiry alerts), addresses, and messages.
• My Requests – filter by type/category/status; downloadable files.
• My Companies – manage legal entities associated to the user.
• Taxable Assets – complete view for both individuals and companies.

Interactive Tools & IoT for the Community

Dashboards with charts and interactive maps for environmental and city data: temperature, humidity, air/water quality, noise—plus simulations and predictive analytics for better planning. The integrated map shows institutions, sensors, asset status, and risk areas; it connects with smart systems such as adaptive lighting or safety infrastructure.

Info-Kiosk & City Portal

• Info-kiosk: multilingual touch UI, digital services, optional scan/print, secure authentication, 24/7 availability.
• City Portal: modern digital presence, transparency (council decisions, budgets), local content, and seamless e-services access.

Internal Portal for Municipal Teams

A single operational hub: unified dashboards (urban planning, utilities, safety, finance), task & workflow management, interactive GIS and visualizations, live citizen request intake with SLA monitoring, automated alerts, and strict role-based access (Mayor’s Office, Planning, Public Services, etc.).

Registry & Unified Accounts

• Centralized registry (physical + digital), auto numbering & timestamps, smart routing, full traceability, integrated DMS.
• Unified identity management (SSO, GDPR), role dashboards, integration with national identity and local e-services.

Compliance & European-wide Configurability

Vision Smart Digital City is built for Europe’s diversity: multilingual and multi-jurisdiction, natively aligned with GDPR, eIDAS, and procurement standards. Modular architecture with visual configuration of workflows/forms—no developers needed—adapts quickly to local laws and procedures.

Integrated Digital Tools

• Electronic signature, digital stamp & time-stamping, online payments.
• Audit & compliance tracking, full logging, advanced DMS.
• Embedded across modules (from citizen requests to HR, procurement, council).

Core Platform Modules

• Urban Planning & Permits: end-to-end (certificates, permits), integrated GIS, customizable forms/checklists, analytics.
• Social Assistance: online applications, eligibility checks, case files, budgets, reports, inter-department integration.
• Taxes & Duties: automated calculations, declarations/payments online, notifications, debt tracking, real-time reporting.
• Business Licensing & Regulation: online applications & renewals, inspections, enforcement, payments, reporting.
• Transport Management: routes & schedules, traffic monitoring, permits, infrastructure maintenance, smart mobility.
• Local Police: incident reporting, patrol planning, fines, GIS & surveillance integration, equipment registry, analytics.

Learn more at smart-digital-city.ro and see how Vision Smart Digital City can accelerate your municipality’s digital transformation.