Insurance Customer Self Service

Sales Shop and Self Service Portal and Mobile Apps

Enable end customer to buy, access and administer the portfolio through intuitive and easy to use online tools

Support multichannel approach that allows anytime, anywhere, any device access with consistent experience across channels. Enable interactions across multiple customer touch points where intents are captured, insights are derived and conversations are personalized and optimized.

  • Portal and mobile components fully integrated with company systems
  • Focus on improving customer relationships via 360 views across financial products.
  • Digital Customer Onboarding (Online Shop), Account Opening & Product Origination
  • Understand customer behavior across channels, optimize team and agent network performance
  • Fully integrated with back-office systems and social media sites enabling full Omnichannel approach